Get Case By CaseNo - Gofive OpenAPI

Request

Authorization

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Header Params

Request Code Samples

Shell

JavaScript

Java

Swift

Go

PHP

Python

HTTP

C

C#

Objective-C

Ruby

OCaml

Dart

R

curl --location 'https://api.gofive.co.th/v2/cases/' \
--header 'Ocp-Apim-Subscription-Key: <Your Subscription-Key>' \
--header 'Authorization: Bearer <token>'

Responses

🟢200Success

application/json

Bodyapplication/json

Example

{
    "status": {
        "code": "1000",
        "description": "Success"
    },
    "data": {
        "caseNo": "CaseNo",
        "subject": "Subject",
        "description": "Description",
        "categoryId": 1,
        "stageId": 1,
        "customerCode": "CustomerCode",
        "source": "1",
        "sourceName": "อีเมล",
        "dateCase": "2026-06-01T09:00:00Z",
        "dateDue": "2026-06-01T23:00:00Z",
        "caseTag": [
            "CaseTag"
        ],
        "activityNo": [],
        "dealNo": [],
        "chatId": null,
        "sla": {
            "cycleStartedAt": "2026-06-01T09:00:05Z",
            "firstReplyAt": "2026-06-01T09:20:00Z",
            "reopenCount": 0,
            "firstResponse": {
                "targetMs": 1800000,
                "elapsedMs": 1195000,
                "breached": false
            },
            "resolution": {
                "targetMs": 86400000,
                "elapsedMs": null,
                "breached": false
            }
        },
        "owner": "StaffCode",
        "participants": []
    }
}

🟢200User authentication required V2.

🟠403Forbidden

🟠404Case Not Found

🔴5XXServer Error