# Get Case By CaseNo ## OpenAPI Specification ```yaml openapi: 3.0.1 info: title: '' description: '' version: 1.0.0 paths: /v2/cases/{caseNo}: get: summary: Get Case By CaseNo deprecated: false description: ดึงข้อมูลเคสด้วยหมายเลขเคสที่ต้องการดึงข้อมูล tags: - Venio/Case Management parameters: - name: caseNo in: path description: รหัสเคส required: true schema: type: string - name: Ocp-Apim-Subscription-Key in: header description: รหัส subscription key ลูกค้า required: true example: schema: type: string responses: '200': description: '' content: application/json: schema: type: object properties: status: type: object properties: code: type: string description: type: string required: - code - description x-apidog-orders: - code - description x-apidog-ignore-properties: [] data: type: object properties: caseNo: type: string subject: type: string description: type: string categoryId: type: integer stageId: type: integer customerCode: type: string source: type: string sourceName: type: string dateCase: type: string dateDue: type: string caseTag: type: array items: type: string activityNo: type: array items: type: string dealNo: type: array items: type: string chatId: type: 'null' sla: type: object properties: cycleStartedAt: type: string firstReplyAt: type: string reopenCount: type: integer firstResponse: type: object properties: targetMs: type: integer elapsedMs: type: integer breached: type: boolean required: - targetMs - elapsedMs - breached x-apidog-orders: - targetMs - elapsedMs - breached x-apidog-ignore-properties: [] resolution: type: object properties: targetMs: type: integer elapsedMs: type: 'null' breached: type: boolean required: - targetMs - elapsedMs - breached x-apidog-orders: - targetMs - elapsedMs - breached x-apidog-ignore-properties: [] required: - cycleStartedAt - firstReplyAt - reopenCount - firstResponse - resolution x-apidog-orders: - cycleStartedAt - firstReplyAt - reopenCount - firstResponse - resolution x-apidog-ignore-properties: [] owner: type: string participants: type: array items: type: string required: - caseNo - subject - description - categoryId - stageId - customerCode - source - sourceName - dateCase - dateDue - caseTag - activityNo - dealNo - chatId - sla - owner - participants x-apidog-orders: - caseNo - subject - description - categoryId - stageId - customerCode - source - sourceName - dateCase - dateDue - caseTag - activityNo - dealNo - chatId - sla - owner - participants x-apidog-ignore-properties: [] required: - status - data x-apidog-orders: - status - data x-apidog-ignore-properties: [] example: status: code: '1000' description: Success data: caseNo: CaseNo subject: Subject description: Description categoryId: 1 stageId: 1 customerCode: CustomerCode source: '1' sourceName: อีเมล dateCase: '2026-06-01T09:00:00Z' dateDue: '2026-06-01T23:00:00Z' caseTag: - CaseTag activityNo: [] dealNo: [] chatId: null sla: cycleStartedAt: '2026-06-01T09:00:05Z' firstReplyAt: '2026-06-01T09:20:00Z' reopenCount: 0 firstResponse: targetMs: 1800000 elapsedMs: 1195000 breached: false resolution: targetMs: 86400000 elapsedMs: null breached: false owner: StaffCode participants: [] headers: {} x-apidog-name: Success '403': description: '' content: application/json: schema: type: object properties: status: type: object properties: code: type: string description: type: string required: - code - description x-apidog-orders: - code - description x-apidog-ignore-properties: [] data: type: object properties: errors: type: array items: type: object properties: subCode: type: string description: type: string metadata: type: 'null' x-apidog-orders: - subCode - description - metadata x-apidog-ignore-properties: [] required: - errors x-apidog-orders: - errors x-apidog-ignore-properties: [] required: - status - data x-apidog-orders: - status - data x-apidog-ignore-properties: [] example: status: code: '4001' description: Business error with 1 or more errors data: errors: - subCode: '403' description: Invalid access rights. metadata: null headers: {} x-apidog-name: Forbidden '404': description: '' content: application/json: schema: type: object properties: status: type: object properties: code: type: string description: type: string required: - code - description x-apidog-orders: - code - description x-apidog-ignore-properties: [] data: type: object properties: errors: type: array items: type: object properties: subCode: type: string description: type: string metadata: type: 'null' x-apidog-orders: - subCode - description - metadata x-apidog-ignore-properties: [] required: - errors x-apidog-orders: - errors x-apidog-ignore-properties: [] required: - status - data x-apidog-orders: - status - data x-apidog-ignore-properties: [] example: status: code: '4001' description: Business error with 1 or more errors data: errors: - subCode: '404' description: >- Case "CaseNo0" not found or does not belong to your company. metadata: null headers: {} x-apidog-name: Case Not Found x-200:User authentication required V2.: description: '' content: application/json: schema: title: '' type: object properties: data: $ref: '#/components/schemas/Required%20authorization' status: $ref: '#/components/schemas/Response%20Error%20Msg%20' required: - data - status x-apidog-orders: - data - status x-apidog-ignore-properties: [] example: data: subCode: E9103 description: Authorization credentials required metadata: {} status: code: '4001' description: Business error with 1 errors headers: {} x-apidog-name: User authentication required V2. 5XX: description: '' content: application/json: schema: type: object properties: status: type: object properties: code: type: string description: type: string required: - code - description x-apidog-orders: - code - description x-apidog-ignore-properties: [] data: type: object properties: errors: type: array items: type: object properties: subCode: type: string description: type: string metadata: type: 'null' x-apidog-orders: - subCode - description - metadata x-apidog-ignore-properties: [] required: - errors x-apidog-orders: - errors x-apidog-ignore-properties: [] required: - status - data x-apidog-orders: - status - data x-apidog-ignore-properties: [] examples: '4': summary: Example 1 value: status: code: '4001' description: Business error with 1 or more errors data: errors: - subCode: '500' description: >- [DEBUG] HttpRequestException: No connection could be made because the target machine actively refused it. metadata: null '5': summary: Example 2 value: status: code: '4001' description: Business error with 1 or more errors data: errors: - subCode: '502' description: 'CaseManagement returned 502: (empty body)' metadata: null headers: {} x-apidog-name: Server Error security: - bearer: [] x-apidog-folder: Venio/Case Management x-apidog-status: developing x-run-in-apidog: https://app.apidog.com/web/project/351895/apis/api-38557712-run components: schemas: 'Response Error Msg ': type: object properties: code: type: string x-apidog-mock: '4001' description: type: string x-apidog-mock: Business error with 1 errors required: - code - description x-apidog-orders: - code - description x-apidog-ignore-properties: [] x-apidog-folder: '' Required authorization: type: object properties: subCode: type: string x-apidog-mock: E9103 description: type: string x-apidog-mock: Authorization credentials required metadata: type: object properties: {} x-apidog-orders: [] x-apidog-ignore-properties: [] required: - subCode - description - metadata x-apidog-orders: - subCode - description - metadata x-apidog-ignore-properties: [] x-apidog-folder: '' securitySchemes: bearerAuth: type: jwt scheme: bearer bearerFormat: JWT description: ใส่ JWT Token ในรูปแบบ Bearer {token} bearer: type: http scheme: bearer servers: - url: https://api.gofive.co.th description: Production security: - bearerAuth: [] x-apidog: schemeGroups: - id: uyL_cJmK7q60QJZRTi5ot schemeIds: - bearerAuth required: true use: id: uyL_cJmK7q60QJZRTi5ot scopes: uyL_cJmK7q60QJZRTi5ot: bearerAuth: [] ```